Customer Support

We'd Love to Hear From You

Thank you for visiting Lucyhaven.

Whether you have a question about an order, need sizing advice, or simply want to learn more about our products, our Customer Support Team is here to help. We are committed to providing friendly service and responding as quickly as possible.


Customer Support

Email Us Anytime

📧 love@lucyhaven.com

Our team aims to respond to all emails within 24–48 business hours.

To help us assist you more efficiently, please include your order number if your inquiry is related to an existing order.


How We Can Help

We're happy to assist with:

  • Order Updates
  • Shipping & Delivery Information
  • Returns & Refunds
  • Product Details
  • Size Recommendations
  • Payment Questions
  • General Customer Support

Business Information

Lucyhaven

5655 Karl Rd
Columbus, OH 43229
United States

Business Address Only – Not a Return Address

Please note that this address is for business correspondence only. Returns sent to this location cannot be accepted. Please contact our support team first to obtain return authorization and the correct return address.


Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday & Sunday
Closed


We're Here for You

At Lucyhaven, your satisfaction is important to us. Whether you need assistance before placing an order or after your purchase has arrived, we're always happy to help.

Send us an email anytime, and our Customer Care Team will get back to you as soon as possible.

Thank you for choosing Lucyhaven. We appreciate your support and look forward to serving you.